# Privacy Policy

 

## Scottish Growth Labs Privacy Policy

 

At Scottish Growth Labs, we are here to help people and businesses grow. That means we often ask you to share information about yourself, your business, your goals, and the support you are looking for.

 

We know that your story, your business idea, and your personal information matter. This privacy policy explains what information we collect, why we collect it, how we use it, and the choices you have.

 

We have written this policy in plain English so it is easy to understand. If anything is unclear, please contact us and we will be happy to explain.

 

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## 1. Who we are

 

Scottish Growth Labs supports entrepreneurs, founders, business owners, organisations, and communities through accelerator programmes, mentoring, events, consultancy, collaboration, and practical business growth support.

 

For the purpose of data protection law, Scottish Growth Labs is the organisation responsible for deciding how your personal information is used.

 

Contact details:

 

Email:TBC

Phone: TBC

Address:

6 Crofthead Road

Prestwick

KA9 1HW

 

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## 2. What information we collect

 

We may collect personal and business information when you contact us, complete a form, apply for an accelerator, attend an event, join a programme, sign up to updates, or work with us.

 

This may include:

 

* Your name

* Your email address

* Your phone number

* Your role or job title

* Your business or organisation name

* Your business location, including town, city, local authority area, and postcode

* Your sector or industry

* Business stage, size, turnover band, or growth plans

* Information about your goals, challenges, support needs, and ambitions

* Information you provide in enquiry forms, Typeform responses, applications, surveys, emails, meetings, or calls

* Event attendance information

* Website usage information, such as how visitors use our website

* Communication preferences, including whether you want to receive updates from us

 

We may also collect information about your business so that we can understand what support may be most relevant. This could include your growth priorities, funding needs, team size, trading status, location preferences, and interest in future accelerator programmes.

 

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## 3. Why we collect your information

 

We collect information so that we can understand who you are, what your business needs, and how Scottish Growth Labs may be able to help.

 

We may use your information to:

 

* Respond to your enquiry

* Assess your suitability for accelerator programmes, mentoring, events, or business support

* Contact you about relevant opportunities, programmes, workshops, or events

* Match you with suitable consultants, mentors, partners, or support services

* Understand the needs of businesses across Scotland

* Shape future accelerator programmes and decide where new programmes may be most useful

* Build communities of founders, businesses, universities, consultants, and enterprise partners

* Manage events, workshops, meetings, and programme delivery

* Monitor the impact of our work

* Prepare reports for funders, partners, or stakeholders

* Improve our website, services, programmes, and communications

* Meet legal, regulatory, or contractual requirements

 

Our aim is to use your information in a helpful and responsible way — not to overwhelm you with messages or share your details unnecessarily.

 

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## 4. Our lawful basis for using your information

 

We only use your personal information where we have a lawful reason to do so.

 

Depending on how you interact with us, we may rely on one or more of the following lawful bases:

 

### Consent

 

We may rely on your consent where you have clearly agreed to receive certain communications, such as newsletters, updates, or marketing emails. You can withdraw your consent at any time.

 

### Legitimate interests

 

We may use your information where it is reasonably necessary for our work and where it does not override your rights. This may include responding to enquiries, understanding business needs, improving our programmes, developing future accelerator locations, and contacting businesses about opportunities that are relevant to their interests.

 

### Contract

 

If you join a programme, attend a paid event, receive consultancy, or enter into an agreement with us, we may need to use your information to deliver that service.

 

### Legal obligation

 

We may need to use or keep certain information to comply with legal, tax, accounting, reporting, or regulatory requirements.

 

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## 5. How we use business information

 

Because Scottish Growth Labs supports business growth, we may ask questions about your business stage, sector, location, size, turnover band, funding needs, growth plans, challenges, and future ambitions.

 

We use this information to:

 

* Understand what support businesses need

* Identify which accelerator programmes may be most useful

* Promote relevant support to the right businesses

* Build stronger founder and business communities

* Spot demand for future accelerator locations across Scotland

* Report on the overall impact of our work

 

Where we report on trends, outcomes, or regional demand, we will usually use combined or anonymised information wherever possible. For example, we may report that a number of businesses in a particular area are looking for sales, funding, or growth support, without naming individual people unless we have permission or another lawful reason to do so.

 

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## 6. Who we may share information with

 

We do not sell your personal information.

 

We may share relevant information with trusted organisations or individuals where this helps us deliver our work or support your business. This may include:

 

* Consultants, mentors, trainers, or advisers working with Scottish Growth Labs

* Programme delivery partners

* Universities, enterprise agencies, local authorities, or business support partners

* Funders or organisations that support our programmes

* Event platforms, form providers, email systems, website providers, IT providers, and other service providers

* Professional advisers, such as accountants, lawyers, insurers, or auditors

* Regulators or public authorities where required by law

 

We will only share information that is necessary and appropriate for the purpose. Where possible, we will use anonymised or summary information for reporting.

 

If we want to use your name, photograph, business story, testimonial, or case study publicly, we will ask for your permission first.

 

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## 7. Marketing and updates

 

We may contact you about Scottish Growth Labs programmes, accelerator opportunities, workshops, events, business support, or other updates that may be relevant to you.

 

You can unsubscribe from marketing emails at any time by using the unsubscribe link or by contacting us directly.

 

Even if you opt out of marketing, we may still contact you about services you have requested, programmes you are part of, or important administrative matters.

 

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## 8. How long we keep your information

 

We keep your information only for as long as we need it.

 

How long we keep information depends on the reason it was collected. For example:

 

* Enquiry information may be kept so we can follow up and understand demand for support

* Programme participant information may be kept for delivery, monitoring, reporting, and impact measurement

* Financial and contractual records may be kept for legal, tax, or accounting reasons

* Marketing information will be kept until you unsubscribe or ask us to remove it

 

We will review the information we hold and delete or anonymise it when it is no longer needed.

 

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## 9. Cookies and website information

 

Our website may use cookies or similar technologies to help it work properly, improve user experience, understand how visitors use the site, and measure the effectiveness of our communications.

 

Cookies may help us understand things such as which pages people visit, how they found our website, and what content is useful.

 

You can usually manage or block cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.

 

If we use analytics, advertising pixels, or third-party tracking tools, we will explain this in our cookie notice where required.

 

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## 10. How we protect your information

 

We take reasonable steps to keep your information safe and secure.

 

This may include using secure systems, limiting access to people who need the information, using password protection, keeping records organised, and working with trusted service providers.

 

No system is completely risk-free, but we take privacy seriously and aim to handle your information with care.

 

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## 11. Your rights

 

You have rights over your personal information.

 

Depending on the circumstances, you may have the right to:

 

* Ask for a copy of the personal information we hold about you

* Ask us to correct information that is inaccurate or incomplete

* Ask us to delete your information

* Ask us to restrict how we use your information

* Object to certain uses of your information

* Withdraw consent where we rely on consent

* Ask for your information to be transferred to another organisation

* Complain if you are unhappy with how we use your information

 

To use any of these rights, please contact us using the details in this policy.

 

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## 12. Sharing your story, photos, testimonials, and case studies

 

We love celebrating the people and businesses we work with, but we will not publish your personal story, business story, testimonial, photograph, video, or case study without appropriate permission.

 

If we ask to feature you, we will explain where the content may appear, such as our website, social media, reports, presentations, or promotional materials.

 

You can tell us if there is anything sensitive, confidential, or commercially private that should not be shared.

 

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## 13. Confidential business information

 

When you apply for support or join an accelerator, you may tell us about your business ideas, challenges, plans, finances, customers, or future opportunities.

 

We understand that this information can be commercially sensitive. We will treat business information with care and will only share it where it is necessary to deliver support, assess suitability, connect you with relevant expertise, meet reporting requirements, or where you have agreed for us to do so.

 

If something is especially confidential, please tell us when you share it.

 

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## 14. Links to other websites

 

Our website may link to other organisations, partners, event platforms, booking systems, forms, or resources.

 

We are not responsible for the privacy practices of other websites. We recommend reading their privacy policies before sharing personal information with them.

 

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## 15. Complaints

 

If you have a concern about how we use your information, please contact us first so we can try to resolve it.

 

You also have the right to complain to the Information Commissioner’s Office, which is the UK regulator for data protection.

 

ICO website: [www.ico.org.uk](http://www.ico.org.uk)

 

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## 16. Updates to this policy

 

We may update this privacy policy from time to time as Scottish Growth Labs grows, our programmes develop, or legal requirements change.

 

The latest version will always be available on our website.

 

Last updated: [July 10th 2026]